Tickets or voice rooms don't work

Tickets and voice rooms are new channels or threads that Green-bot creates. It needs the right permissions.

Voice rooms are not created

1. Open Server Settings, then Roles, and pick the Green-bot role.
2. Turn on Manage Channels and Move Members, then save. Role permissions
3. Check the category where rooms are created: it must not block Green-bot.

See Why can't Green-bot create channels? and Why can't Green-bot move members?.

Tickets do not open as threads

Tickets can open as private threads under the panel.

1. Right-click the panel channel, then Edit Channel.
2. Open Permissions and add Green-bot.
3. Turn on Create Private Threads and Send Messages in Threads, then save.

See Why can't Green-bot open private threads?. You can also switch the ticket setting to Channel.

Tickets do not open as channels

In channel mode, each ticket is a new channel in a category.

1. Right-click the category, then Edit Category.
2. Open Permissions and add Green-bot.
3. Turn on View Channel and Manage Channels, then save.

See Why can't Green-bot create ticket channels?.

The panel is not posted

Check that Green-bot can post in the panel channel. See Green-bot can't post.

Still stuck? Ask on the support server.