Terms of Service

Green-bot (“we”, “us”) is operated by a French company whose name, registered office and registration details are given in our legal notice.

These Terms apply to everything we call the “Service”: the Green-bot bots on Discord, Custom Bots, the website green-bot.app, the dashboard, the web player, the Green-bot Activity in Discord, the Beat AI DJ, AI characters and the community features (welcome messages, levels, tickets, giveaways, temporary voice channels, social alerts).

Green-bot is an independent service. It is not affiliated with, endorsed or sponsored by Discord.

By adding a Green-bot bot to a server, using its commands, signing in on the website or buying a plan, you accept these Terms and our Privacy Policy. The Service runs on Discord, so Discord’s Terms of Service also apply to you. If you do not accept these Terms, do not use the Service.

You must be at least 13 years old, or the minimum age required to use Discord in your country if it is higher. If you are under the age of majority where you live, you need the permission of a parent or legal guardian to buy a plan.

You use the Service with your Discord account. You are responsible for what is done with it and for keeping it secure. If you manage a server, you choose which Green-bot features run there and you are responsible for the settings, messages and content you set up for your members.

You must not use the Service to:

• break the law, or share content that is illegal, hateful or harassing, or that sexualises minors;
• play, upload or share content you have no right to use, or make protected works available to the public in breach of their owners’ rights;
• spam, flood or disrupt servers, voice channels or the Service itself, or send automated traffic to it;
• get around usage limits, Premium checks or security measures, or access accounts, servers or data that are not yours;
• copy, resell or rent the Service, or reverse engineer it, except where the law allows it;
• break Discord’s Terms of Service or Community Guidelines.

The bots play audio that you or your members request from third-party services. We do not host that music and we do not control it: you are responsible for what you choose to play.

You keep all your rights on what you create with the Service: images you upload, messages and embeds, custom commands, playlists, AI character profiles. You allow us to host, copy, process and display that content only as needed to run the Service for you and your server, for as long as you use it. You confirm that you have the right to use the content you upload or set up.

Listening statistics and levels are public by default, so members of a server can see them on leaderboards. You can hide yours at any time with the « Listening tracking » setting in Profile › My listening.

You can report content you believe to be illegal, or that infringes your rights, by following our notice procedure. We review every notice, act promptly when the content is illegal or breaches these Terms, and tell the person concerned what we did and why, unless the law prevents it. That person can ask us to review our decision.

Contact point for users and for authorities (in English or French): [email protected].

8.1 The core features of Green-bot are free. We also offer paid plans:

• Green-bot Pro: Premium features for your own Discord account;
• Pro Server: Premium features for everyone on one server;
• Custom Bot: your own branded bot for one server, hosted by us, with every Premium feature (see section 9).

8.2 The content of each plan and its price, in your local currency, are shown on our Premium page and at checkout before you pay. Applicable taxes are calculated on the payment page.

8.3 Plans bought on the website are sold by the company that operates Green-bot, identified in our legal notice. Payments are processed by Stripe; we never see your full card details. Stripe sends you a receipt after each payment.

8.4 Plans are monthly or yearly subscriptions. They renew automatically at the end of each period until you cancel. You can cancel at any time from your billing page in the dashboard: your perks stay active until the end of the period you already paid for, and you are not charged again.

8.5 By paying, you ask us to start your plan immediately. Your right of withdrawal and our refunds are explained in our Refund Policy.

8.6 Pro Server applies to the server you choose when you subscribe. You can activate Premium on a server from the dashboard or with the bot. If you hold several plans, each one gives its own perks; they do not add up to cover more servers.

8.7 If we change the price of a plan, we tell you at least 30 days before your next renewal. The new price applies from that renewal; you can cancel before it if you do not accept it.

8.8 Purchases made inside Discord, for example in the Green-bot Activity, are sold and billed by Discord under Discord’s terms and refund rules.

8.9 If you supported Green-bot on Patreon before the relaunch, your Patreon membership stays governed by Patreon’s terms until it ends. The offer to move to a subscription on our website, with its free months, is described in the dashboard.

To run a Custom Bot, you create your own application in the Discord Developer Portal and give us its bot token. You remain the owner of that application and you are responsible for its name, its avatar and its compliance with Discord’s terms. We use the token only to run your bot on the server linked to your plan. You can revoke our access at any time by resetting the token in the Discord Developer Portal.

When your Custom Bot plan ends, we may stop hosting your Custom Bot after a 72-hour grace period.

10.1 Beat, the AI DJ, and AI characters generate text and images with artificial intelligence. When you talk to them, you are talking to an AI, not to a person. What they produce can be wrong, incomplete or unexpected: do not rely on it for important decisions, and it is never professional advice.

10.2 The AI characters of a Custom Bot can be set up by its owner (the person who bought the plan) and by every member of the server with the Manage Server permission. Each of them is responsible for the characters they create or edit, their instructions and how they are used. The owner keeps the bot’s name, avatar, status and plan. Characters must not be used to produce sexual content, anything that sexualises minors, hateful or harassing content, content that impersonates a real person, or anything illegal.

10.3 Messages and images are checked automatically. Members can report a reply. If a character or a server breaks these rules, we may block a reply or suspend AI features for that server. We tell the owner why, and the owner can ask us to review the decision at [email protected].

10.4 AI features have monthly usage limits, shown in the dashboard. To answer you, the messages you send to Beat or to a character are processed by our AI providers, as described in our Privacy Policy.

Green-bot is being rebuilt and some features are in beta. We improve, change and sometimes remove features. We do our best to keep the Service available, but we cannot promise that it will run without interruption or errors. If we remove a major feature of a paid plan while you are subscribed, we tell you in advance; if you no longer want the plan, you can cancel it and ask us to refund the unused part of your current period.

The Service relies on services we do not control, such as Discord, Stripe, audio and lyrics providers and AI providers. Their own terms apply to how you use them. We are not responsible for their availability or for the content they provide.

YouTube social alerts use YouTube API Services. By using them, you agree to be bound by the YouTube Terms of Service.

The Green-bot name and logo, the website, the bots, their code and their design belong to the company that operates Green-bot or to its licensors. These Terms give you a personal right to use the Service and no other right on it. Discord is a trademark of Discord Inc.

You can stop using the Service at any time: remove the bots from your servers and cancel your plans. We may suspend or end your access to all or part of the Service if you seriously or repeatedly breach these Terms, if the law requires it, or to protect other users or the Service. Unless it is urgent or the law prevents it, we tell you beforehand and explain why. If we end a paid plan without any breach on your part, we refund the unused part of the period you paid for.

15.1 If you are a consumer, you benefit from the legal guarantee of conformity for digital content and services, and nothing in these Terms limits the rights that the law of your country gives you.

15.2 We are not liable for content played, posted or generated at the request of users, for the actions of third-party services, or for losses caused by your breach of these Terms. Nothing in these Terms excludes our liability for gross negligence, wilful misconduct, or death or personal injury caused by our fault.

15.3 If you use the Service for a business, our total liability to you is limited to the amounts you paid us in the 12 months before the event that caused the damage.

We may update these Terms. For important changes, we tell you at least 30 days in advance on this page and on our support server, and by e-mail if you have a paid plan. If you do not accept the new Terms, you can stop using the Service and cancel your plan before they apply.

These Terms are governed by French law. If you are a consumer living in another country, you also keep the protection of the mandatory rules of the law of your country.

If something goes wrong, contact us first at [email protected]: we will try to find a solution with you. If you are a consumer and we cannot agree, you can refer the dispute to a consumer mediator free of charge or go to the competent court. If you use the Service for a business, the courts of Paris have exclusive jurisdiction.

Green-bot — [email protected] — support server: discord.gg/greenbot.