I paid but I don't see Premium
Premium does not show after payment? Check the Discord account, your plans, and use /premium to activate Pro on the right server.
After a payment, Premium should show within a few minutes. Check these points.
Check the Discord account
- Open the Premium tab of your account and check that you are logged in with the Discord account you want to use.
- Check that your plan is listed there.
Check your status in Discord
- Use
/premiumin your server and choose status. - Read your status and the status of the server: it says whether Premium is active on this server.
- If it says that Premium isn't active on this server but you have a plan with servers, use
/premiumagain and choose activate. Once activated, Premium stays on that server for good.
If Green-bot says that no Premium subscription is linked to your Discord account, you are probably not using the same Discord account as at checkout.
Premium for a server
Pro Server covers the server picked at checkout. Pro is for you on every server. Custom Bot is set up in the dashboard. See Premium: what you get.
Wait a few minutes
After checkout, the confirmation page says Confirming your payment…, which takes a few seconds. If it says Still confirming…, your payment is received and confirming it can take a few minutes: press Check again, or close the page, your plan turns on by itself. Then reload the dashboard and use /premium again.
Still stuck? Ask on the support server and tell us the Discord account you paid with.